Free resource could save the NHS millions

Patient Consultations in Iraq Documented via MC4

Patients have time to search the Internet Flickr

Let Patients Help



At every medical consultation there is a free resource available.

  • It has the capacity to reason
  • To offer suggestions without charging for advice
  • Has a vested interest in ensuring that consultation has best outcome available
  • Is available 24 hours a day
  • But often regarded as invisible

This free resource is known as a ‘PATIENT’


For some reason, a Patient is a very under-utilised resource.

It has the capacity to trawl the Internet and often come up with research that is pertinent.

It is long-suffering and puts up with a smile when medical staff make a mistake – the first time.  After that is known to get closer to boiling point with each mistake.

Doesn’t try to score points over colleagues – just wants to ensure the best outcome.

Has a unique ability to ‘think outside the box’

In the upside-down jargon spoken by the medical profession, this resource is often the centre of discussion by the MDT (multi-disciplinary team) – yet never gets involved.


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4 thoughts on “Free resource could save the NHS millions

  1. David Morris September 1, 2011 at 6:07 pm Reply

    Brilliant. Many of us have been flying the flag for the importance of Patient Support Groups in every stage of a patient’s journey including rehabilitation from diagnosis. Why won’t the NHS lister?

    David Morris
    Wessex Urology Support Group

  2. Anna Wallace September 5, 2011 at 3:11 pm Reply

    Patient advocacy is something that our counterparts in the US of A have embraced. My own journey took me to the US for a Conference for Young Women affected by Breast Cancer ( I found the event inspiration in its content, main plenaries and workshops. BUT also in the many ‘patient stories’ that were told on stage and off stage throughout the event. The other big plus of this event is that charities, public & private healthcare, hospices and commercial enterprises stand side by side at the event. There is less competition and referrals between them. They absolutely place the patient/survivor at the heart of what they do!

    I would like to see tumour site specific events like this being held in the UK for cancer survivors and also their supporters/co-survivors. Acknowledging the patient voice, harnessing their advocacy and experiences and ensuring that survivorship is an incredibly important part of anyone’s journey.

    • Verite Reily Collins September 5, 2011 at 7:09 pm Reply

      You make a very good point about charities etc. working together ‘standing side by side’. I have tried to point out that it is no good trying to copy – say – lobbyinbg MPs over breast cancer, when this is done superbly by Breakthrough. Ditto during election times – it does no good to bombard MPs from all sides.

  3. Michael Slater September 6, 2011 at 4:47 pm Reply

    We at tha Wessex Stoma Support Group have always advocated more co-operation between support groups and the medical world,
    in our case Stoma Nurses and Clinics. I am certain that with more communication and trust both patients and the NHS would greatly benefit making the journey to recovery so much smoother.

    Michael Slater
    Wessex Stoma Support Group

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